Food Allergy, Disclaimer & Waiver

Dips Foods Ltd cannot and does not guarantee that any food supplied is free from allergens, specific ingredients, or cross-contamination.

All food is prepared in a multi-use commercial kitchen where allergens are handled, stored, cooked, and packaged daily. The following allergens are present and may be used at any time: Celery, gluten (wheat), dairy (milk), lupin, mustard, mixed nuts, peanuts, sesame seeds, soya, sulphur dioxide, and other potential allergens.

Due to the shared use of equipment, utensils, oils, cooking surfaces, storage areas, and packaging, and because multiple catering orders are prepared simultaneously, there is a significant and unavoidable risk of cross-contamination.

For this reason, allergen-free food cannot be guaranteed under any circumstances.

Allergy Declarations & Enquiries

1. Any person with a food allergy, intolerance, medical condition, or dietary requirement must inform Dips Foods Ltd at the time of booking.
2. Individuals with allergies must speak with the company manager for the event or directly to the management or the Head Chef before consuming any food.
3. All allergen information is provided in good faith and is prepared in advance of the event. Variations may occur due to ingredient availability, cooking methods, or operational requirements on the day.
4. Errors and omissions excepted.

Failure to make enquiries or disclose allergies prior to consumption is deemed a voluntary acceptance of risk.

Limitation of Liability & Assumption of Risk

To the fullest extent permitted by law, Dips Foods Ltd, its directors, management, and staff accept no liability for:

1. Any allergic reaction, intolerance, illness, or adverse effect arising from the consumption of our food
2. Assumptions made by customers or guests regarding ingredients or preparation methods
3. Failure to declare allergies or dietary requirements at the time of booking, collection, delivery, or service
4. Misinterpretation or misunderstanding of allergen information
5. Consumption of food despite known allergies, intolerances, or medical advice

By choosing to consume our food, you do so knowingly, voluntarily, and entirely at your own risk, and you agree to release Dips Foods Ltd, its management and staff from any responsibility or claim arising from such consumption.

For safety reasons, individuals with food allergies or strict dietary requirements are strongly advised not to consume our food.

Dietary Requirements

This disclaimer applies equally to all dietary preferences or requirements, including but not limited to:

1. Vegan
2. Nut-free
3. Peanuts-free
4. Sesame Seeds
5. Gluten-free
6. Dairy-free
7. Jain
8. No Onion & No Garlic
9. Soya
10. Swaminarayan

While reasonable efforts may be made to accommodate requests, compliance cannot be guaranteed, and food supplied may still contain allergens or traces.

Food Safety After Collection or Delivery

Once food has been collected or delivered, responsibility for food safety passes entirely to the customer.

The customer is responsible for ensuring that:

1. Food is stored at safe and appropriate temperatures
2. Food is reheated thoroughly where applicable
3. Food is consumed within 2 hours of collection or delivery, unless otherwise advised in writting

Food consumed outside of these guidelines is done entirely at the customer’s own risk and should otherwise be discarded.

Client & Event Organiser Responsibility

The client, event organiser, or host is responsible for:

1. Communicating this Food Allergy & Safety Disclaimer to all guests, attendees, and consumers
2. Ensuring that guests make their own informed decisions regarding food consumption

This disclaimer applies to all food supplied by Dips Foods Ltd, and any of Dips Foods franchise companies, without any exception.

Further Information

For additional details, please refer to our:

1. Terms & Conditions
2. Speaking to Management

Available at: www.dipsfoods.co.uk